Merchandise Operations Associate
Listed on 2026-10-17
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Retail
Merchandising, Retail Sales, Retail Support, Retail Associate/ Customer Service
WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings.
Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping.
Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets.
- Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including processing, placement, maintenance and fulfillment.
- Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
- Evaluates progress against key performance drivers and assess organizational opportunities and risks
- Drives positive outcomes through objectives and measures while monitoring progress and results
- Consistently generates and shares original ideas, tackling both simple and complex problems
Merchandise:
- Process inbound merchandise, placement and presentation of merchandise on selling floor.
- Follow direction in maintaining standards in placement and presentation.
- Participate when needed in other store projects, including fill in of merchandise on the selling floor, floor recovery and supply replenishment.
- Locate requested merchandise within our store and complete orders placed by the customer
- Provide excellent customer service and act quickly to address the customers' needs
- Ad hoc responsibilities if needed
- Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lift of up to 50 pounds
- Retain merchandising standards on the floor in compliance with Visual standards
- Must have computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and several proprietary platforms)
- Ability to work a flexible schedule following business needs and follows through on assigned tasks
- Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only)
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
- Benefits:
We offer the following benefits for this position, subject to…
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