Retail Store Donation Coordinator

The primary objective of the Retail Store Donation Coordinator (RSDC) is to support the Food Supply Chain department in sourcing food from the following sourcing channels:
Retail/Wholesale and Manufacturing. Additionally, to collaborate with Agency Relations on Retail Direct Deliveries and retail-enabled agencies. Typical responsibilities include forecasting, donation tracking, account management, assignment of retail stores to agencies, immediate donor/vendor call/email response, and supporting internal departments. The RSDC will support the Food Retail Manager (FRM) in maintaining relationships and executing our food sourcing plan.

$ 48,000- $ 53,000 per annum

• Maintain retail food donor and vendor accounts.
• Support retail industry by maintaining strong communications with retail partner store management, manufacturers, vendors, and USDA/FDACS food program directors.
• Produce weekly and monthly reports/reconciliations on pounds and product received by channel, item category, and other variables as required by Feeding Florida, FDACS, Feeding America, and to address interdepartmental inquiries.
• Forecast and source food for our food sorting and program initiatives and assist FRM in developing the food sourcing plan.
• Utilize Feeding America’s toolkits e.g. Store Donation Program Retail Recovery Playbook and other FA resources.
• Increase the acquisition of donated food from Retail/Wholesale, Manufacturing, and procuring Federal Commodities, and Purchased dry commodities as needed in accordance with Feeding America’s Food 2 Encourage and Healthy Eating Research.
• Monitor and evaluate the Feeding America websites for special food offerings through the Grocery Purchasing Program, Choice System, Meal Connect.
• Collaborate with Agency Relations, Transportation, and Allocation to connect our partner agencies with donor stores for our Retail Direct Drop and Store Donation Program.
• Coordinate inbound logistics with Operations or donor/vendor for the transportation and receiving of retail/wholesale, manufactured, and federal commodities.
• Prepare related donation and purchase orders and documentation in systems with related orders -.
• Coordinate relationship with existing retail/wholesale food donors with the goal of receiving more pounds per donation more frequently.
• Ensure timely documentation and report to donors on the outcomes of their donation programs. This includes emailing donor receipts and addressing Feeding Florida and FDACS receipt inquiries.
• Demonstrate excellent account management by following up from purchase order through to receipt.
• Perform research on prospective food donors and actively solicit food donations.

• High School Diploma (associate degree preferred).
• Excellent customer service and communications skills, including verbal and written communication.
• Attention to detail, accuracy, and deadlines.
• 2 years experience working with retail/wholesale vendors.
• Ability to ensure policies and guidelines are met.
• Ability to take initiative and see projects through from start to finish.
• Sensitivity to diverse populations with the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.
• Ability to manage time efficiently and to work independently with minimum supervision, but also the ability to work cooperatively with other staff, volunteers, and agency personnel.
• Ability to work under pressure in a fast-paced environment with multiple deadlines and responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
• Demonstrate professional, assertive, and responsible behavior.
• Strong Excel, data entry, and math skills.
• Positive…