Technical Sales & Support Specialist

Join to apply for the Technical Sales & Support Specialist role at Moist Tech Corp.

Benefits:

• Competitive salary
• Health insurance
• Paid time off

We’re looking for someone who can wear two hats: sales and technical support. You’ll help customers understand how our near‑infrared (NIR) moisture sensors can improve their production process, and you'll also be the go‑to person when they need technical support, including installation questions. This isn't just order‑taking — you'll be part educator, part problem‑solver, and part trusted advisor, while being an independent thinker and self‑motivated to grow your customer base.

• Work directly with customers (remotely and on‑site) to support both sales and technical troubleshooting of our moisture sensor systems
• Learn and explain how our NIR sensing technology applies to different industries and applications
• Create customer quotes, respond to technical questions, and build trusting relationships
• Travel with our sales team (initially for training, then on your own) to visit customer sites, attend trade shows, and conduct product demos
• Guide customers through setup, calibration adjustments, and ongoing use of the equipment
• Coordinate internally with engineering, production, and sales to deliver the best solution for the customer
• Perform light electronic repairs (basic wiring/connection troubleshooting) — no advanced circuitry required
• Maintain CRM records (Zoho) and pursue inbound sales leads

• Strong communication and customer service skills — you’re able to build trust and simplify complex topics
• A technical mindset — you may not be an engineer, but you’re curious and not afraid to get hands‑on
• Willingness to learn — our technology takes time to understand, and we’ll train you, but you’ve got to put in the effort
• Basic understanding of electrical connections or industrial equipment is a big plus
• Must be comfortable with a lot of travel — both domestically for customer visits/demos and trade shows
• Strong organization and follow‑up habits
• Ability to handle multiple projects, customers, and followups with attention to detail
• Strong self‑drive once trained to build your own travel plans and customer visits. The more you travel and visit potential customers, the more opportunities you have to make money. We don't want to continuously have to help create trips for you.

• Experience in industrial sales, technical sales, or instrumentation
• Background in engineering, manufacturing, or industrial systems
• Familiarity with NIR technology
• Bilingual (English/Spanish)

• 3+ years in sales or customer‑facing roles
• Bachelor’s degree preferred (Engineering, Business, or related field)
• Proficiency in Microsoft Office and general comfort with tech tools
• Ability to lift up to 30 lbs and stand for long periods during customer visits or trade shows

• You’ll be working with cutting‑edge industrial technology that makes a real difference for customers
• Competitive base salary + commission structure
• Opportunity to grow with a small but dynamic company
• We invest in your training — we don’t expect you to know it all on day one
• You won’t be bored — every customer and application is different