Inside Sales Representative

JOB TITLE:

Inside Sales Representative As an Inside Sales Representative (ISR) for Tireco Distributors, you will maintain customer satisfaction through effectively handling customer sales inquiries, new product introductions, answering inbound customer sales calls, and making daily outbound sales calls to support ongoing sales and marketing campaigns. Telemarketing background would be ideal.

SCHEDULE Monday
- Friday, 8:00 am – 5:00 pm with rotating Saturdays Closed on Sundays so you can spend time with your loved onesCOMPENSATIONBase pay ($18.50/hr)
Average performers in this role are earning $10,800 in commission TEAM MEMBER PERKS Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:

Paid Weekly Sick Time - 5 days Vacation Time
- Earn up to 2-weeks on your first year of employment

Paid Holidays and Floating Holidays Premium FREE Medical and Dental coverage options

Vision Insurance
401(k) with company matching

Life Insurance Discounts on Tires and Wheels Opportunity for advancement WE WANT TO HEAR FROM YOU IF YOUYou pride yourself in providing the BEST customer service

You are enthusiastic about the automotive industry

You are meticulous, self-driven, and an effective communicator ESSENTIAL RESPONSIBILITIES Provides exceptional customer service and sales support to all customers and team members

Effectively supports sales and customer service-related inquiries from customers through various channels, i.e., phone, chat, text, and email

Answers inbound customer phone calls

Makes outbound sales calls to support company objectives as assigned by the manager

Enters customer discussion points and other information in the Customer Relationship Management (CRM) system and coordinates follow-up activities

Provides information to customers about our products, services, campaigns, and programs

Develops new prospects and leads by making outbound phone calls and doing research online

Assists sales team and customers with new customer and credit applications

Supports the product returns process for new items and warranty claims

Maintains supplier point-of-sale brochures, catalogs, banners, and other items to support sales team members and customers

Compiles recommendations to improve the efficiency and effectiveness of key business processes

Works with other sales team members and sales team management to share best practices and implement improved sales practices

Availability to work Saturdays as part of team rotation; covering phones remotely using company equipment REQUIRED

QUALIFICATIONS AND SKILLS:

High school diploma / G.E.D. or equivalent experience2+ years of experience in a similar or related position

Excellent customer service track record

Basic knowledge of MS Office suite;
Word, Outlook Familiarity with Net Suite, preferred