Inside Sales Representative | Yulee, FL

ARC Group has an immediate opportunity for an Inside Sales Representative with experience with industrial controls, electrical controls, or related technical sales. This is a full‑time, salaried position, onsite in Yulee, FL. This is a fantastic opportunity to join a well‑respected and growing organization with excellent career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.

We believe that diverse perspectives lead to better innovation and problem‑solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3 rd party / brokering).

Inside Sales Representative Yulee, FL (Nassau County)
• Full‑Time
• Salary
• On‑Site Position Overview

Our client is a growing manufacturer and distributor of industrial control components and related electrical products serving OEMs, panel builders, and industrial end users throughout North America.

They are seeking an Inside Sales Representative to manage the customer sales lifecycle, including quoting, order entry, customer follow‑up, product research, and problem resolution. This position will work closely with customers by phone and email while collaborating with sales, purchasing, warehouse, and operations teams. The ideal candidate is responsive, detail‑oriented, proactive, and comfortable developing technical product knowledge. This is a hands‑on inside sales role with opportunities to take on additional responsibilities as the business grows.

• Respond to inbound customer inquiries and prepare accurate quotes
• Process customer orders and coordinate with warehouse and purchasing teams
• Follow up on outstanding quotes and maintain strong customer relationships
• Research product options, specifications, and cross‑references to identify appropriate solutions
• Assist with pricing, catalog updates, and product information as needed
• Provide knowledgeable and responsive customer service by phone and email
• Collaborate with internal teams to resolve customer issues and ensure orders are handled accurately and efficiently
• Support e‑commerce activities and back‑end system functions as responsibilities expand
• Identify opportunities to improve processes, customer service, and operational efficiency

• This is an on‑site position so must be located in Yulee, FL or within a commutable distance
• High School Diploma or equivalent required
• Required:
  
  Previous experience with industrial controls, electrical controls, or related technical sales
• Ability to quickly learn technical product lines and effectively explain products and solutions to customers
• Strong attention to detail, particularly with quotes, orders, pricing, and follow‑up
• Excellent written and verbal communication skills
• Strong organizational and problem‑solving abilities
• Self‑motivated with the ability to work independently while collaborating effectively with a team
• Willingness to travel occasionally as needed; travel is expected to be minimal initially, with potential for increased travel as the role develops

• Experience with Net Suite ERP
• SQL or database familiarity
• HTML or basic web development/coding skills
• E‑commerce experience
  
  Product data management experience
• Experience working with technical or industrial products

• Competitive salary , commensurate with experience
• Full‑time, Monday–Friday schedule
• On‑site position in Yulee, FL
• Medical, Dental, and Vision insurance
• 401(k)
• Paid Time Off and holidays
• Family‑friendly work environment
• Opportunity for career growth and expanded responsibilities

At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.

Position is offered with no fee to candidate.