Account Development Representative

Location:

Sarasota, FL - 51; 4575 Ashton Road, Sarasota, Florida - 34233

Pay: $22 - $28 + performance bonuses up to $2,500.

Our generous benefits package includes:

• Medical
• Dental
• Vision
• Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401(k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (
  
  NOTE:
  
  PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts

and much more!

As an Account Development Representative (ADR), you'll own a dedicated book of approximately 500–700 customer accounts and grow them entirely over the phone. This is a proactive, outbound selling role – not order-taking. You'll build relationships with pool builders, service companies, and retailers, uncover what they're buying elsewhere, and increase share of wallet by showing how SCP/SPP can add value to their business.

You'll work alongside our field sales team and Sales Centers to make sure every account gets the right level of attention, every day.

• Own and manage an assigned portfolio of approximately 500–700 accounts, developing a call plan and cadence that ensures consistent, proactive contact with every customer.
• Make a high volume of outbound calls to existing, lapsed, and underpenetrated customers to drive sales, margin growth, and share of wallet.
• Complete the full sales cycle by phone – identify needs, recommend solutions, quote, overcome objections, negotiate, and close.
• Monitor customer purchasing patterns to spot declining accounts, missing product categories, and cross-sell/upsell opportunities, and act on them quickly.
• Promote POOLCORP products, programs, early buy and seasonal promotions, and digital tools (including POOL
  360) to maximize customer purchasing through all of POOLCORP's channels.
• Win back lapsed and at-risk accounts and help convert prospects into active, loyal customers.
• Use a wide array of communication channels – phone, email, text, and virtual meetings – to stay connected and responsive to customers' real-time needs.
• Maintain accurate, timely records of all customer interactions, opportunities, and follow-up details in the CRM.
• Achieve or exceed shared metrics for daily outbound calls, customer conversations, sales growth, and account penetration.
• Partner with Territory Sales Representatives, Sales Center teams, and Customer Service to resolve issues and deliver a seamless customer experience.
• Report to the Sales Manager and collaborate with Sales Center and Regional Managers to grow the business.
• Other duties as assigned.

• 1–3 years of sales experience, ideally in inside sales, telesales, or account management within a distribution or B2B environment.
• A proactive, competitive hunter mentality – comfortable picking up the phone, starting conversations, and asking for the business.
• Proven ability to manage a large book of accounts, prioritize your time, and work in a fast-paced, metrics-driven environment.
• Excellent verbal communication, listening, negotiation, and objection-handling skills.
• Resilience, self-motivation, and disciplined follow-through.
• Comfort with technology, including CRM systems (Salesforce or similar), Microsoft Office, and multi-line phone systems.
• Pool, irrigation, building products, or trade distribution experience is a plus.
• Bilingual (English/Spanish) preferred.
• High School Diploma or GED; a two or four-year degree is a plus.

Looking to work for the best in the industry? Look no further than POOLCORP, the…