ISA Certified Arborist — Tree Care Operations Lead

Job Category: Landscape Management

Requisition Number: ISACE
004711

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• Posted :
  August 25, 2026
• Full-Time

Showing 1 location

Medley, FL 33166, USA

Job Description

SFM Services Inc. is seeking a skilled and motivatedTree Care Managerto join our growing team. This leadership role is responsible for overseeing tree trimming, removals, emergency response, and debris hauling operations.

The ideal candidate is safety-driven, operationally strong, and experienced in leading crews to deliver high-quality results efficiently and professionally. If you thrive in a fast-paced environment, value safety and teamwork, and are passionate about operational excellence, we want to hear from you.

Key Responsibilities

• Manage labor hours, equipment utilization, and production targets to ensure work is completed within budgeted hours and contract specifications. Review job costing reports and implement corrective actions when performance deviates from targets.
• Coordinate with utility providers (e.g., Florida Power & Light or authorized line-clearance contractors) when work involves trees within the minimum approach distance of energized conductors. Ensure full compliance with OSHA 29 CFR  and Qualified Line-Clearance Arborist requirements.
• Provide and coordinate 24/7 emergency and storm response operations, including crew deployment, safety planning, and communication with clients and municipalities.
• Ensure compliance with municipal tree ordinances, permitting requirements, and protected tree regulations. Coordinate inspections and maintain required documentation.
• Train, mentor, and evaluate crew leaders and climbers on ANSI A300 pruning standards, ANSI Z133 safety standards, proper rigging techniques, equipment use, and productivity expectations. Develop bench strength and succession within the tree division.
• Oversee inspection, maintenance, and safe operation of all tree equipment, including aerial lifts, chippers, stump grinders, chainsaws, and rigging gear. Ensure inspections are documented and OSHA compliant.
• Delegate tasks effectively, enforce company policies, and rigorously uphold safety procedures.
• Conduct Job Hazard Analyses (JHAs), tailgate safety meetings, and incident investigations.
• Accurately track job expenses, hours worked, and production metrics.
• Proactively resolve customer concerns and maintain strong client relationships.
• Maintain safe, clean, and organized job sites at all times.

Qualifications

• Must have a minimum of five (5) years of documented experience in tree care maintenance services and minimum of three (3) years of experience supervising tree crews or leading tree operations.
• ISA Certified Arborist Certification is required. ISA Tree Risk Assessment Qualification (TRAQ) strongly preferred or must be obtained within 12 months.
• Must be trained in the American National Standards Institute ANSI 300 & ANSI Z 133 or a training program which complies with the requirements of the ANSI 300 & ANSI Z 133 standards.
• Must be a Qualified Line-Clearance Arborist or able to obtain qualification per OSHA 29 CFR  and  requirements for work near energized conductors.
• Knowledgeable of native and non-native trees and palms.
• English is required, while proficiency in Spanish is preferred.
• Must be computer literate and proficient in Microsoft Office Suite.
• Excellent verbal and written communication skills are essential.
• Strong problem-solving abilities with a focus on prompt and effective solutions.
• Ability to multitask and remain organized in a fast-paced work environment.
• Demonstrate a positive attitude.
• Must be reliable and punctual.
• Adhere to SFM’s grooming standards as outlined in the Employee Handbook.
• Must pass a pre-employment screening including Level-II…