Assistant to Head Usher

Location: Sarasota

Assistant to Head Usher page is loaded## Assistant to Head Usher locations:
Van Wezel Performing Arts Halltime type:
Part time posted on:
Posted 4 Days Agotime left to apply:
End Date:
January 22, 2026 (10 days left to apply) job requisition
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** All current City of Sarasota employees must apply to job postings on the internal career site.
** Come work at a place where employees of the City serve with Excellence and Pride!
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* NOTE:

The City of Sarasota is an** **, Veteran,*
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**** Department:
** Van Wezel Performing Arts Hall
** Employee Type:
** Temporary (Fixed Term)
** Time Type:
** Part time
** Salary Range:
** 18.8631 Hourly
** Job Posting Period:
** January 07, 2026 - January 22, 2026 12:00 A.M.
*
* Job Description:

**** Overview
* * To collect tickets or other procedures to check validity of admission of all guests at each performance at the Van Wezel Performing Arts Hall (VWPAH). Assist the Head Usher to create a pleasant, professional experience for all guests, sponsors, visiting artists, artistic management and volunteers.
** Essential Functions
*** Assists in event arrival and departure procedures.
* Assists in directing audience flow.
* Checks information on ticket and directs guests to appropriate entrance relative to the seating assignment.
* Resolves conflicts as they arise or refers difficult problems or complaints to Head Usher for resolution.
* Offers assistance to guests who appear confused regarding admission procedures or seating.
* Answers inquiries regarding building facilities, program times and emergency procedures.
* Provides excellent customer service by maintaining a friendly, outgoing and helpful attitude.
* The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description.
** Minimum Qualifications
*** Graduation from high school, or equivalent; or sufficient experience and training to provide necessary knowledge, skills and abilities.
* Training and experience may be used in lieu of educational requirements.
** Job Based Competencies
*** Working knowledge of principles of good public and inter-personal relations and the ability to establish and maintain effective working relationships with fellow employees and the general public.
* Ability to develop a thorough knowledge of Van Wezel Performing Arts Hall guest operations.
* Ability to understand complete instructions given in writing and orally by manager and to carry them out with efficiency and cooperation.
* Ability to work in a fast-paced environment.
* Ability to deal effectively with a variety of personalities and situations requiring diplomacy and tact.
* Visual and audio acuity to properly and quickly check the tickets of guests.
* Maintain a professional, neat and well-groomed appearance, adhering to the dress code of the Van Wezel Performing Arts Hall.
* Ability to work varied and irregular shifts, including nights, weekends and holidays.
** Responsibility
* * Under the direction of and responsible to the Department Head or designated representative. May exercise general supervision under certain circumstances, as assigned by the Head Usher.