Salesforce Developer

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

This position may require travel to client or project locations throughout the United States, based on the needs of the assigned project. The frequency, duration, and location of travel will vary by assignment. Candidates must be willing to travel as required.

• Two or more years of hands‑on Salesforce development experience.
• Strong experience with Salesforce Service Cloud and Experience Cloud.
• Demonstrated ability to implement solutions using Salesforce standard and declarative functionality.
• Strong experience with Salesforce Flow, objects, fields, record types, page layouts, validation rules, profiles, permission sets, roles, and sharing rules.
• Proficiency in Apex, Apex triggers, Lightning Web Components, SOQL, SOSL, and Visualforce.
• Experience developing and consuming REST or SOAP APIs.
• Strong understanding of Salesforce security, sharing architecture, governor limits, and platform best practices.
• Experience with source control, deployments, sandbox management, and Salesforce development lifecycle processes.
• Strong analytical, troubleshooting, communication, and problem‑solving skills.
• Ability to work independently and take ownership of assigned solutions.

• Hands‑on experience with Salesforce Omni Studio.
• Experience with OmniScripts, Flex Cards, Integration Procedures, and Data Mappers.
• Experience in providing Salesforce Public Sector Solutions.
• Experience implementing licensing, permitting, inspections, regulatory, or case‑management solutions.
• Experience in supporting government agencies or other public‑sector organizations.
• Salesforce Platform Developer, Service Cloud Consultant, Experience Cloud Consultant, or Omni Studio certifications.

• Design, configure, develop, test, deploy, and support Salesforce solutions.
• Implement and enhance Service Cloud capabilities, including case management, queues, assignment rules, escalation processes, knowledge, email‑to‑case, and service-console functionality.
• Build and maintain Experience Cloud portals for external users, customers, partners, or public‑facing stakeholders.
• Leverage Salesforce out‑of‑the‑box features, including Flow, validation rules, approval processes, record types, page layouts, permission sets, sharing rules, and reports and dashboards.
• Develop custom functionality using Apex, Apex triggers, Lightning Web Components, Aura Components, and Visualforce.
• Create and optimize SOQL and SOSL queries.
• Integrate Salesforce with external applications using REST APIs, SOAP APIs, platform events, and other integration methods.
• Participate in requirements analysis, solution design, code reviews, testing, deployment, troubleshooting, and production support.
• Collaborate with architects, business analysts, administrators, quality‑assurance teams, and business stakeholders.
• Ensure solutions follow Salesforce security, performance, scalability, and development best practices.
• Prepare and maintain technical documentation, deployment instructions, and solution‑design artifacts.

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the…