Program Assistant, TRIO Student Support Services

Program Assistant, TRIO Student Support Services

Apply now Job no: 496669
Work type: Part-time
Location: Florissant Valley Campus
Categories: Student Affairs

St. Louis Community college (STLCC) is a non‑profit institution dedicated to empowering students, expanding minds, changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education. For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one‑half of the households in St.

Louis have at least one member who has taken classes CC annually serves nearly 69,000 students, with 80% of career and technical graduates employed in their fields or continuing their education at four‑year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four‑year colleges/universities than anyone else.

The TRIO Program Assistant provides clerical, administrative, and project support to the TRIO department. They maintain current knowledge of appropriate college and academic policies, processes, and procedures to assure efficiency and integrity of the office. The Program Assistant manages front desk operations, performs word processing, maintains databases and files, tracks data, budgets, and expenditures, schedules appointments, orders supplies and equipment, processes the mail, answers the phone, compiles information for reports, and provides information about TRIO student programs and events.

• Enter data into Blumen, create and maintain student files, compile information for reports, and maintain accurate records of student contacts, A21s, and other documents necessary for grant compliance.
• Prepare bi‑weekly payroll for classified, part‑time, and student workers for manager’s approval; send and collect TRIO
  21 documents.
• Serve as first contact with students, district, and community partners; maintain office coverage, schedule appointments, and manage office email account.
• Screen and evaluate incoming and outgoing correspondence and prepare responses as appropriate.
• Facilitate TRIO orientations; answer questions about TRIO eligibility and help students navigate the application, orientation, and intake process.
• Review and track all expenditures related to the department’s budget; submit requisitions; book rooms, transportation, lodging, and order meals for TRIO events.
• Provide department support through product ordering, budget reconciliation, and tracking purchases; manage office supplies orders in Banner; track delivery of orders; manage storage and inventory of all items.
• Update all office manuals, handbooks, forms, fliers, and guides.
• Work with manager and advisors to oversee workflow of federal work study students and/or institutional student workers.
• Assist in the coordination and completion of special projects as requested.
• Attend staff and division meetings and training.
• Perform all duties and maintain all standards in accordance with college policies, procedures, and TRIO grant regulations.
• Perform other duties as assigned.

• At least three (3) years of work experience, including as a secretary, administrative assistant, program assistant, or experience working with programs similar to TRIO.
• Pleasant, courteous, and professional customer service skills.
• Some physical lifting, bending, pulling, standing on stepstools, walking throughout the campus required.