Automotive Warranty Administrator

Established in 1986, Warranty Processing Company, Inc. is comprised of a dedicated team of skilled professionals. The company partners with hundreds of dealership companies and auto groups across the United States. We specialize in delivering comprehensive warranty processing and administration services that help clients optimize savings, achieve their objectives, and drive business growth. Our expertise allows clients to streamline their operations and focus on strategic priorities.

Role Description

This is a full-time remote role located in Flower Mound, TX, for an Automotive Warranty Administrator. The main responsibilities include processing and submitting warranty claims, managing warranty schedules, ensuring compliance with warranty guidelines, communicating with manufacturers and customers, reviewing claims, maintaining detailed records, and providing excellent customer service to contribute to the success of the dealerships served by the company.

• Strong knowledge of Warranty Administration and experience with processing automotive warranty claims
• Proven ability to deliver high levels of Customer Satisfaction and exceptional Customer Service
• Excellent Communication skills, including the ability to interact professionally with clients and team members
• Proficiency and confidence in Computer Literacy for accurate data entry and working with warranty software systems
• Attention to detail and ability to work in a fast-paced, deadline-driven environment
• Familiarity with dealership processes and automotive industry standards is a plus

Entry level

Full-time

Automotive