Insurance Verification Specialist

Insurance Verification Specialist

Facility: Dallas Regional Medical Center

Location: Flower Mound, US-TX

Employment Type: Full Time, Non-Exempt

Shift: Days (Mon‑Thu 8:00 a.m. – 5:00 p.m., Fri 8:00 a.m. – 1:00 p.m.)

Position :

We are seeking an Insurance Verification Specialist, sometimes referred to as a Clinic Insurance Verifier and Financial Counselor at Dallas Regional Medical Center Our patient Clinic in Flower Mound. The Insurance Verification Specialist verifies patient insurance eligibility and benefits, determines financial responsibility, and communicates this to patients before procedures. The Clinic Insurance Verifier assists patients with payment arrangements and refers eligible individuals to assistance programs or discounts.

Additionally, Insurance Verifiers collaborate with Case Management to secure necessary authorizations and maintain clear communication throughout the process.

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

• Verify patients' insurance coverage and benefits thoroughly prior to clinic admission or scheduled procedures to ensure accurate billing and eligibility.
• Assess and determine patient financial responsibility based on insurance details and communicate this information clearly to both patients and hospital staff.
• Coordinate the pre‑authorization and insurance approval process to ensure all necessary approvals are secured before services are provided.
• Maintain and update accurate patient insurance and demographic information within the hospital's electronic health record system to support smooth admissions and billing.
• Guide and assist patients in accessing available financial assistance programs, answering billing questions, and resolving insurance‑related concerns to ease their clinic experience.

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi‑task, prioritize needs to meet required timelines.
• Analytical and problem‑solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent required.

Full Time

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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