Training Administrator

Provides town-wide training for the Human Resources Department to enhance employee professional and personal development, accomplished by conducting needs analysis, preparing curriculum, promoting and overseeing course registration, customizing off-the-shelf training materials, and presenting training programs.

• Identifies and evaluates training and development requirements by working with leadership and conducting needs assessments, analyzing performance results of existing and new training programs.
• Manages the town’s Training Program and Learning Management System to track/record online and in-person training.
• Develops new curriculum and updates existing training programs to ensure content is fresh and interesting, supportive of core values, and determines most effective instructional methods.
• Customizes off-the-shelf training materials and reviews options for applicability and possible purchase.
• Facilitates and leads training sessions; coordinates vendor-provided training courses and workshops.
• Processes course registrations, tracks attendance, promotes training opportunities and performs other related administrative functions and activities.
• Identifies and acquires materials and supplies for curriculum development and delivery; ensures appropriate A/V equipment is available for programs, as well as food and beverage support.
• Partners with departments to plan for and develop training programs to address workplace needs.
• Develops a means of measuring, tracking and analyzing the effectiveness of training programs.
• Identifies changes in employment legislation; develops and revises training as appropriate.

• Adheres to departmental, personnel, and safety policies and procedures.
• Informs supervisor of all work activities.
• Performs other duties as assigned.

• A Bachelor’s degree in human resources, public administration, organizational development, education, or related field and two years of experience in human resources or training administration or related field; or equivalent combination of education, work experience, and specialized training is required.

The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.*

• Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks involve extended periods of time at a keyboard or work station. Tasks involve extended standing while delivering training programs.
• Some tasks require visual and sound perception and discrimination and oral communications ability.
• Must be able to see, hear, talk, and write.

* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• One year of municipal personnel work experience is preferred.
• A Professional Human Resources (PHR) designation is preferred.

• Knowledge of instructional strategies and adult learning theory, practices and methods.
• Knowledge of learning assessment methods.
• Knowledge of group dynamics and human behavior.
• Skill to design and prepare curricula, course material.
• Skill to conduct classroom training, implement and manage web-based training applications, and ensure appropriate documentation is maintained.
• Skill to gather, compile, and report survey results and other statistics related to training.
• Skill to develop and implement curriculum.
• Skill to develop and conduct needs assessments.
• Ability to maintain sensitive and confidential information.
• Must have an extensive working knowledge of human resources principles and practices.
• Intermediate to advanced proficiency in Microsoft Office suite, particularly Excel (i.e., pivot tables/reports, VLOOKUP, complex conditional formulas) and the desire to conduct analysis on data sets and draw conclusions/make recommendations.
• Excellent organizational skills, including the ability to prioritize projects and meet established or anticipated deadlines. Highly detailed and results oriented with a strong work ethic, sense of urgency and passion for delivering solutions.
• Proven ability to collaborate and work in a cross functional team environment. Ability to adapt to changing organizational and operational needs.
• Strong communication and interpersonal skills, to include public presentation; especially demonstrated ability to work with and communicate effectively with all levels of staff and management.
• Must be able to exercise good judgment; work well under pressure and stress; handle multiple tasks; prioritize and organize work assignments; always maintain a friendly demeanor and maintain confidentiality of confidential matters.