Cross Dock Ops Manager

Job Summary

Lead and provide oversight for dedicated delivery operations of assigned cross dock locations, including associate engagement, route management, DOT and Hazardous Material compliance and Fleet Maintenance.

• Lead a team of supervisors across regional cross dock locations, driving performance, associate engagement, and labor planning.
• Oversee linehaul performance and quality at assigned cross docks while partnering with upstream fulfillment centers.
• Deliver on customer requirements with minimal service disruption.
• Manage transportation service levels as the liaison between locations and carriers, ensuring compliance with approved carrier usage.
• Evaluate cross dock productivity, service, compliance, and route optimization in partnership with cross-functional teams.
• Collaborate with onsite supervisors to resolve delivery issues and escalates recurring trends to regional leadership.
• Conduct transportation audits to ensure delivery efficiency and regulatory compliance.

• Bachelor’s degree in business administration, supply chain, or a related field.
• 6+ years of experience in transportation, specifically in distribution or manufacturing.
• Working knowledge of freight audit processes, driver safety programs, and governmental regulations, including Haz Mat, Customs, NAFTA, OSHA, and DOT.
• Typical required BS/BA in a related discipline; generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Mid-Senior level

Full-time

Management and Manufacturing

Wholesale

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.