Marketing Operations Manager

Christmas Air Conditioning & Plumbing | Lewisville, TX (Hybrid) Short Version

We’re not looking for a corporate middle-manager or someone who needs permission to move. We need an up-and-coming marketing leader who wants the keys to a high-growth brand and understands accountability comes with autonomy.

You’ll own the day-to-day execution of our entire marketing engine — email, social, SEO, mailers, billboards, partnerships, community events, the works. Our ownership team sets strategy in partnership with you; you turn that strategy into results fast.

You won’t personally execute everything — but you are accountable for everything shipping on time, on brand, and with purpose.

$80,000 – $100,000 + performance bonus (10% target)

Hybrid – 4 days per week in our Lewisville office or in the field

Christmas Air Conditioning & Plumbing is a veteran‑owned, family‑owned company serving North Texas communities including Flower Mound, Argyle, Trophy Club, Lewisville, and surrounding areas.

We’ve built something we’re proud of:

• Nearly 50 team members
• Over 3,000 reviews with a 4.9-star average
• A reputation for actually doing what we say we’re going to do

Change lives through the trades. Create smiles. Do it every single day.

We’re looking for someone who lives these values too.

• Reports to:
  
  Ryan (Owner & Fractional CMO)
• Works closely with:
  Nathan (Owner – strategy & creative partner)
• Will build:
  Overseas production team (2–5 people: SEO, web, design, video) alongside Ryan and Nathan
• Collaborates with:
  Field Marketing Specialist (events & logistics)

You’ll have real autonomy here. Strategy and priorities are set collaboratively; executional decisions, day-to-day tradeoffs, and delivery are yours.

As long as you’re coachable, data‑driven, and learn from wins and misses, you’ll have the freedom to run.

You’re the conductor. The marketing calendar lives and dies with you.

• Project Management:
  Own the master marketing calendar. Mailers, email sequences, social posts, billboards executed cleanly and on time.
• Overseas Leadership:
  Help hire, manage, and develop an offshore team (2–5 people). Turn high‑level strategy into clear, actionable tasks. Perform final quality control on all deliverables.
• Systems Ownership:
  Run the marketing tech stack. Dashboards, referral programs, Google Business Profile optimization, CRM follow‑up sequences (unsold estimates, review requests, member onboarding, etc.).
• Accountability:
  You don’t have to do everything, but you are responsible for everything getting done.

Working with Ryan and Nathan, you’ll protect and evolve our brand voice across every channel.

• Content Conversion:
  Partner with our Field Marketing Specialist to turn raw event footage and “boots on the ground” content into high‑performing creative assets.
• Channel Ownership:
  Social (3+ posts/week across Facebook, Instagram, Tik Tok, Linked In), blogs, articles, magazine contributions, and website content.
• Hyper‑Local Focus:
  Lead local partnerships, sponsor ships, micro‑influencers, and community “Give Back” initiatives like our annual veteran family HVAC giveaway.
• Brand Stewardship:
  Ensure everything feels local, authentic, and aligned with who we are. Not generic home services marketing.
• Experimentation:
  Pilot new lead gen projects, test local ad channels, and try things that might not work. We’d rather see a finished test than a PowerPoint about one.
• Direct Response:
  Manage production and targeting for monthly mailers, print magazine ads, and billboards.
• Performance Tracking:
  Own the data. When a channel is underperforming (looking at you, Google Ads), you dig into the “why” and propose the pivot.
• Email & Nurture:
  Own all follow‑up sequences, unsold estimates, new customers, members, review requests, and monthly promotions.
• Decision‑Making:
  Comfortable working with imperfect data and making informed decisions anyway.

• 3–6 years of marketing experience in a hands‑on, execution‑focused role
• Consumer‑facing (B2C) marketing experience. You’ve marketed to real people, not businesses
• Operationally sharp. You…