Spa Associate

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms

• Outstanding personality and ability to perform excellent customer service and sales.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Meeting Membership Sales Goals (there is a minimum requirement to sustain employment)
• Provide excellent customer service to members/guests
• Detailed knowledge of the menu of services
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• High attention to detail
• Critical thinking skills
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned
• Capable of working evenings, and weekends

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee employee referral bonus
• Contests
• Salary $12-$15 an hour based on Sales Experience