Quality and Documentations Specialist; Industry​/Dental

Quality and Documentations Specialist (Industry/Dental)

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medmix is a global leader in high‑precision delivery devices. We occupy leading positions in the healthcare, consumer, and industrial end‑markets. Our customers benefit from our dedication to innovation and technological advancement that has resulted in over 900 active patents. With 14 production sites worldwide and a highly motivated team of nearly 2,600 employees, we provide unmatched quality, proximity, and agility. medmix is headquartered in Baar, Switzerland.

Our shares are traded on the SIX Swiss Exchange (SIX: MEDX).(Use the "Apply for this Job" box below)..swiss

As a Quality and Documentation Specialist you will assist with the implementation, management, and administration of the quality management system, ensuring products are manufactured per quality, regulatory requirements, and industry best practices. You will be part of a team of over ten quality experts at our Flowery Branch facility in Georgia.

• Support continuous improvement of the ISO Quality Management System and serve as Management Representative to the Quality System Registrar
• Track key metrics and report on the performance of the QMS (e.g., results of quality audits, corrective actions), including root cause and countermeasures
• Identify and eliminate or mitigate risks to product and process quality with vendors, ensuring proper processes and procedures are documented, implemented, and executed
• Lead and participate in formal problem‑solving, including formal reporting for internal and external customers
• Serve as a quality liaison between supply chain, operations, and design authority when quality problems exist that affect product quality and customers
• Conduct and monitor outside vendor performance and report on progress monthly
• Support relocation programs and in‑source/out‑source projects as needed
• Record and document customer complaints within Babtec; support local and global nonconformance investigations of product complaints
• Work directly with Operations management to establish and monitor quality metrics and ensure the metrics are achieved
• Prepare and report activity updates for management to keep them apprised of quality initiatives and concerns
• Ensure accuracy and timely inspections of calibration of monitoring and measuring devices
• Track local and global KPIs and report weekly/monthly as needed

• Work experience:
  
  3–5 years of experience in quality assurance, document control, or compliance roles
• Experience working in a customer‑facing environment, preferably in a manufacturing, industrial, or regulated industry
• Education:
  
  Associate’s or Bachelor’s degree in Quality Management, Business Administration, Engineering, or a related field
• Other:
  • Proven ability to manage documentation systems and support audits (internal and external)
  • Familiarity with quality management systems (QMS), ERP platforms, and CRM tools (e.g., Salesforce)
  • Strong understanding of regulatory and customer documentation requirements
  • Experience collaborating with sales, customer service, and cross‑functional teams to meet client expectations
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication skills, especially in customer interactions
  • Proficiency in Microsoft Office Suite and document management software

Ability to prioritize tasks and manage multiple deadlines in a fast‑paced environment.

• An innovative, vibrant and agile culture
• Growth opportunities in a globally successful and dynamic business on a growth trajectory
• Excellent employee benefits including:
  • Medical, dental, vision, Life/AD&D, Short‑ and Long‑Term Disability
  • Employee Savings Plan / 401k with 100% employer match

Mid‑Senior level

Full‑time

Quality Assurance

Medical Device