Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the Cashier role at Kroger
.
Location:
Flowery Branch, GA. This role focuses on delivering an outstanding customer experience with excellent service, maintaining a safe and clean environment, and upholding the company values of respect, honesty, integrity, diversity, inclusion, and safety.
- Cashier/Checker is visible, greeting, engaging and assisting customers.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand the Point of Sale (POS) system and handle various tenders (Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons) and checkout procedures per company policy.
- Adhere to company limits on cash shortages/overages and work to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons; stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Support safety programs by complying with procedures and identifying unsafe conditions, accidents, or issues and notifying management.
- Inspect equipment and notify appropriate department or store manager of repairs.
- Create an environment where customers feel welcome by answering questions about products throughout the store.
- Adhere to all local, state, and federal laws and company guidelines.
- Work cooperatively in a high-paced and sometimes stressful environment; manage conflict in a reasonable, nonconfrontational manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform essential functions of the position with or without reasonable accommodation.
- Minimum Position Qualifications:
Customer service experience - Effective communication skills
- Knowledge of basic math (counting, addition, subtraction)
- Customer service experience
- Prior experience as a Bagger or Courtesy Clerk
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. We work to create amazing experiences for our customers, communities and each other, with food at the heart of it all. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career, through Continuing Education programs.
- Growth opportunities through extensive training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
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