Restoration Desk Estimator

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Paul Davis Restoration of Central Mississippi is seeking an experienced Restoration Desk Estimator to join our Operations Team.

The Desk Estimator plays a critical role in moving restoration projects from initial inspection and scope through estimate approval and production. This position works primarily from the office using field documentation—including photographs, measurements, sketches, scopes, Matterport/Docu Sketch, MICA documentation, and supporting reports—to prepare accurate, complete, and profitable restoration estimates.

The ideal candidate has strong restoration and construction knowledge, is highly proficient in Xactimate, understands insurance carrier requirements, and is comfortable communicating and negotiating with homeowners, adjusters, property managers, contractors, and other stakeholders.

This is an excellent opportunity for an experienced restoration estimator who wants to spend more time estimating, negotiating, and closing projects and less time driving from loss to loss.

• Review field scopes, photographs, sketches, measurements, documentation, and supporting information for completeness and accuracy.
• Prepare detailed residential and commercial restoration estimates using Xactimate, Claims Workspace/Mobile Claims, and other industry software
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• Develop estimates for reconstruction, mitigation, contents, and other restoration services as applicable.
• Ensure estimates accurately reflect the documented scope of work and include appropriate labor, materials, equipment, subcontractor costs, permits, code requirements, overhead and profit, and other applicable costs.
• Identify missing or conflicting information and work directly with the Field Scope Specialist, Project Manager, or Operations Team to resolve questions quickly.
• Prepare and submit complete, well-supported estimates within established company turnaround requirements.
• Maintain compliance with carrier programs, estimating guidelines, service-level agreements, and company estimating standards.
• Communicate estimates, project scope, pricing, and expectations clearly and professionally to customers and other stakeholders.
• Present proposals and obtain customer authorization to proceed with restoration work.
• Communicate and negotiate directly with insurance adjusters, reviewers, and auditors regarding scope and pricing differences.
• Prepare supporting documentation, revisions, and supplements necessary to obtain fair and accurate compensation for the work being performed.
• Proactively follow up on outstanding estimates, approvals, authorizations, and supplements until resolved.
• Strive for first-pass estimate approval through accurate estimating and complete supporting documentation.
• Maintain accurate and timely notes, tasks, documentation, and estimate status within company systems.
• Complete required job handoff procedures before projects move into production.
• Partner with Project Managers to ensure the approved estimate and production scope are aligned before work begins.
• Identify estimating or scope issues that could negatively affect project gross profit before the project enters production.
• Meet or exceed established performance expectations for estimate turnaround time, close rate, sales volume, gross profit, estimate accuracy, and program compliance.

The Desk Estimator is responsible for converting qualified restoration opportunities into profitable projects. This is not a traditional business-development or cold-calling position
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Responsibilities include:

• Build trust with homeowners, property managers, adjusters, and other decision-makers.
• Explain the proposed…