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Onsite Healthcare Support Specialist – First-Call

Job in Flowood, Rankin County, Mississippi, 39232, USA
Listing for: Blue Cross & Blue Shield of Mississippi
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Healthcare Support Specialist – First-Call Help

Blue Cross & Blue Shield of Mississippi is seeking a Customer Support Specialist to deliver quality service onsite in Flowood, MS. The CSS will handle inquiries across myBlue, pharmacy, enrollment, billing, benefits and claims, aiming for first call resolution.

The role requires a Bachelor’s degree with a minimum 3.0 GPA, strong computer skills, and completion of call center training. Excellent active listening and communication are essential to provide tailored, confident assistance to members.

As a Onsite Healthcare Support Specialist – First-Call Help, you will play an important part at Blue Cross & Blue Shield of Mississippi in Flowood, MS, United States.

We appreciate your interest in this position.

Join Blue Cross & Blue Shield of Mississippi and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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