Commercial Parts Pro Store
Listed on 2026-01-01
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Management
Operations Manager, Retail & Store Manager
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth, partnering with the GM to manage Team Members. Requires expert knowledge of automotive systems and parts, sourcing from various suppliers, and directing drivers to ensure timely and accurate delivery. Full‑time position.
Primary Responsibilities- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day‑to‑day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second‑source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project, and product quality recommendation ability
- Ability to source from various suppliers
- Advanced selling skills for commercial customers
- Ability to multi‑task and remain organized
- Effective communication, listening and problem‑solving skills
Job Skills
- Working knowledge of automotive systems, diagnostics (internal engine, suspension, brakes, electronics, exhaust)
- Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
- Read and interpret safety rules, operating instruction, parts catalogs, and procedure manuals; write simple correspondence
- Understand and execute instructions in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Basic math accuracy: addition, subtraction, multiplication, division with whole numbers, fractions, decimals
- Use Microsoft Office (Word, Excel) effectively
- Strong organizational skills
- Understand commercial profitability concepts, competition, market opportunities, and customer prioritization
- Work assorted days, evenings, and weekends as needed
A minimum of 3 years of automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
EducationHigh school diploma or general education degree (GED).
CertificatesASE Certification preferred, but not required.
Physical DemandsPredominantly walking or standing; must be able to talk, hear, and use hands and fingers to handle or feel. Reach, climb, balance, stoop, kneel, crouch, crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Vision requirements: close and distance vision, color vision, depth perception, ability to adjust focus.
Work EnvironmentUsually inside; occasionally outside in weather conditions while installing batteries and wiper blades. Exposed to moving mechanical parts, high precarious places, chemicals, electrical shock, explosives, vibration; noise moderate.
Position eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Job location:
Jackson, MS. Salary: $58,800.00–$82,300.00.
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