Reconstruction Project Manager

Job Description

We are looking for a highly trained professional and organized Project Manager for our fast‑paced business. The primary functions of the Project Manager are listed below.

• Provides technical explanations and feedback to clients, adjusters and consultants.
• Expected to strengthen relationships with all existing and potential customers through business development and accounts management activities by attending industry events or customer entertainment activities where appropriate and within company guidelines.
• Communicates professionally with all customers, subcontractors, consultants and insurance company representatives.
• Represents the company to create lasting impressions with clients that differentiate us from our competition. Demonstrates sincere concern and interest in each customer and the services provided.
• Maintains a positive attitude while resolving production, mechanical, and scheduling difficulties that may arise.
• Demonstrates company services knowledge and continues to educate in technique, equipment, technology, etc.
• Leads learning and staying up to date with all required programs, including but not limited to DASH, Xactimate, Symbility, MICA, Matterport, etc.
• Oversees all scheduling of jobs and inspections to control unnecessary overtime.
• Effectively communicates project expectations to team members and customers in a timely and clear fashion.
• Meets daily with managers, supervisors and project coordinators to discuss status of ongoing projects and to supervise that requirements are met.
• Ensures files are properly documented and up to date, including dates, participants and compliance tasks.
• Adheres to program guidelines (response time, initial upload time, final upload & cycle time).
• Trains, coaches, mentors, motivates, and supervises all reconstruction department staff, influencing them to take positive action and accountability for their work.
• Provides training, expertise and supervision.
• Ensures compliance with OSHA guidelines as well as Paul Davis safety standards.
• Ensures all paperwork, data entry and photos are completed thoroughly.
• Assures inspections and documentation are performed correctly when inspecting & servicing losses.
• Utilizes equipment according to company and industry standards.
• Performs reconstruction services and maintains a clean work site.
• Identifies and follows all company procedures regarding potential lead and asbestos‑containing materials.
• Has a great knowledge and understanding of construction industry standards.
• Is able to read blueprints and plans.
• Identifies and resolves client concerns promptly.
• Leads the team to handle client concerns with a sense of urgency.
• Leads and project‑manages large jobs.
• Ensures the calendar/compliance tasks are current and updated in a timely manner.
• Performs job‑site inspections of crew to ensure quality control.
• Ensures vehicles and equipment are kept clean and organized at all times.
• Assists other production departments when needed.
• Performs other duties as needed or assigned.
• The manager is task‑oriented, a problem‑solver, empathetic, passionate and excited.
• You are a winner with a provable track record of success.

• You work hard.
• You love working with a team.
• You’re tech‑savvy.
• You love to challenge yourself and you want to learn.
• You are resourceful.
• You understand the importance of serving others (your team members and our customers).
• Deliver what you promise.
• Respect the individual.
• Have pride in what you do.
• Practice continuous improvement.

Must be able to have flexible availability including weekends and some nights.

• Must have strong communication skills.
• Must have construction experience.
• Must be able to work with technicians and staff to ensure the highest level of customer satisfaction and technical correctness of the completed job.
• Must be able to utilize phone, computer, tablet, cell phone, text, email and internet efficiently.
• Must be motivated to work independently and multi‑task.
• Must have already established connections with multiple subcontractors.

Since 1966, Paul Davis has been an industry leader in property damage mitigation, reconstruction and remodeling. With more than 370 offices across the United States and Canada, the company serves residential, institutional, and commercial customers and clients. Whether property damage is caused by water, fire, smoke, storms or other disasters, Paul Davis delivers on its promise of excellence, expertise and a customer experience that is second to none.