Daytime Shift Leader Job Flowood area,Mississippi USA,Restaurant/Food Service

Join to apply for the Daytime Shift Leader role at Vitality Bowls.

4 weeks ago Be among the first 25 applicants

Responsibilities

Lead the team, ensuring food is prepared accurately and delivered promptly to customers.

Manage shifts and delegate tasks effectively.

Demonstrate excellent knowledge of the job and provide outstanding customer service.

Handle customer complaints politely and ensure customer satisfaction.

Accept deliveries, verify their accuracy, and issue refunds if necessary.

Communicate with management about inventory status, including arrivals, shortages, and order accuracy.

Manage cash flow, including petty cash and bank deposits.

Restock the register and ensure correct change is maintained.

Discuss employee performance and dependability with management.

Oversee employee break schedules and attendance.

Participate in management meetings and contribute ideas for improvement.

Assist with hiring, training, and evaluating staff.

Memorize and explain the health benefits of ingredients and menu items to customers.

Maintain cleanliness of the front lobby and outside area, checking every 15 minutes.

Provide excellent customer service, including greeting guests and managing wait times.

Assist with order taking, ringing up, and answering calls.

Follow recipes and prepare food in a timely, sanitary manner.

Keep the kitchen and lobby clean and organized.

Manage deliveries and organize stock.

Wash dishes and ensure proper food storage.

Coordinate with staff to ensure timely and accurate order fulfillment.

Deliver food to customers as needed.

Communicate schedule needs and ensure punctuality.

Complete opening and closing duties and any additional tasks assigned by management.

Follow sanitation, safety, and health guidelines.

Practice cost-control measures and team cooperation.

Maintain Serv Safe certification and handle POS systems, cash, and credit cards.

Stand for long periods, lift heavy items, and work with a sense of urgency.

Maintain a professional appearance and positive attitude.

Exhibit leadership qualities.

Additional Information

Vitality Bowls specializes in nutritious açaí bowls, smoothies, juices, salads, and more, without artificial fillers or preservatives.

Standards and Expectations

Be Friendly and Fast: Greet guests warmly, minimize wait times, and create memorable experiences.
Know Your Stuff: Be knowledgeable about menu items, preparation, and nutritional benefits.
The “One Team” Theme: Collaborate effectively, be courteous, and embody accountability, communication, and trustworthiness.
Show Pride in Your Work: Be punctual, maintain cleanliness, operate cash responsibly, and strive for excellence.

Job Details

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