Pat time key holder
Listed on 2026-10-05
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Retail
Retail Associate/ Customer Service, Retail Support
Designer Brands, the parent company of DSW Designer Shoe Warehouse, is a leading global designer, producer, and retailer of well-known footwear and accessories, focused on inspiring self-expression for customers. The company offers a diverse portfolio of popular brands, delivered through a strong omni-channel model and more than 640 DSW and The Shoe Company stores across North America. Designer Brands serves shoppers across Women's, Men's, and Kids' categories and also distributes its brands internationally through select wholesale and distributor partners.
The organization is committed to advancing diversity, equity, and inclusion and supports global communities by donating millions of pairs of shoes through partnerships such as Soles4
Souls. Applicants are encouraged to use the official careers portal and verify that communications come from company email addresses ending in , , or
The part-time Key Holder at DSW Designer Shoe Warehouse in Flowood, MS is responsible for supporting store operations and delivering an engaging customer experience in an on-site retail environment. Day-to-day tasks include welcoming customers, providing product knowledge, assisting with footwear and accessories selections, and ensuring the sales floor is well-stocked, organized, and visually appealing. The Key Holder helps open and close the store, follows cash handling and security procedures, and supports supervisory tasks such as directing associates and ensuring adherence to company policies.
This role also assists with in-store promotions, online order pickups, and returns, while maintaining a clean, safe, and inclusive shopping environment. The position requires flexible availability, including evenings, weekends, and holidays, based on business needs.
- Retail customer service skills, including active listening, clear communication, and a friendly, solution-oriented approach.
- Point-of-sale and cash handling skills, with attention to accuracy, basic math, and adherence to store security and loss prevention practices.
- Merchandising and store operations skills, such as stocking, organizing inventory, and maintaining brand and visual presentation standards.
- Teamwork and collaboration skills, including the ability to follow direction, support peers, and contribute to a positive, inclusive work culture.
- Reliability and time-management skills, with the ability to manage multiple tasks, meet deadlines, and work flexible shifts as needed.
- Physical ability to stand for extended periods, move throughout the store, and lift or move boxes of merchandise as required.
- Prior retail or key holder experience is preferred; high school diploma or equivalent is beneficial.
- Commitment to Designer Brands' values around diversity, equity, inclusion, and community impact.
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