Commercial Parts Pro Store
Listed on 2026-01-01
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Business
Operations Manager
Commercial Parts Pro – Senior Level
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth. Partners with the GM to manage team members. Requires expert knowledge of automotive systems and parts, sourcing from special order, FDO, second source, etc. Directs drivers to ensure timely and accurate delivery.
Full‑time position.
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day‑to‑day supervisory support for team members
- Collaborate with GM on coaching and developmental needs for team members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second‑source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- ASE P2 certified or ASE‑ready equivalent
- Advanced solution, project, and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multi‑task and stay organized
Job Skills & Experience
- Working knowledge of automotive systems and diagnostics (engine, suspension, brakes, electronics, exhaust, etc.)
- Strong written and verbal English communication;
Spanish is a plus - Ability to read and interpret safety rules, maintenance instructions, parts catalogs, and procedure manuals
- Basic math proficiency; use of Microsoft Word and Excel
- Strong organizational skills; understanding of commercial profitability concepts and customer prioritization
- Willingness to work days, evenings, and weekends as needed
Minimum of 3 years of prior automotive parts experience preferred. Proven sales ability and experience leading teams to achieve goals are required.
Education & Certifications- High school diploma or GED
- ASE certification preferred but not required
Employee will predominantly walk or stand, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Work performed mainly inside but occasionally outside with weather exposure. Employee may be exposed to moving mechanical parts, high places, chemicals, electrical shock, explosives, and vibration.
Noise level is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other federal, state or local protected class.
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