Shift Leader: Customer Experience Duty Mentor
Listed on 2026-10-07
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Pep Boys is seeking a Customer Service Lead to drive exceptional customer experiences and act as the primary on-site leader in the service center. The CSL will mentor staff, support daily operations, and ensure safety and compliance during assigned shifts.
Ideal candidates bring 3–5 years in service, strong communication, and leadership abilities, with a focus on customer satisfaction and sales support. This role involves opening/closing the store and mentoring teammates.
For the Shift Leader:
Customer Experience & On-Duty Mentor position at Pep Boys, we are reviewing applications now.
We are seeking a motivated Shift Leader:
Customer Experience & On-Duty Mentor to join Pep Boys in Foley, AL, United States.
Consider building your career as a Shift Leader:
Customer Experience & On-Duty Mentor at Pep Boys.
The Shift Leader:
Customer Experience & On-Duty Mentor position in the Management & Operations field is open for applications.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).