Medical Office Assistant; Baldwin

Overview

Franklin Primary Health Center is seeking a Medical Office Assistant for our Baldwin County location in Foley, AL. In this full-time role, you’ll provide clerical support for patient care while maintaining a professional and courteous atmosphere at the front desk.

• Greet and register patients, visitors, and staff professionally and courteously
• Answer phones, route calls, and provide accurate information
• Schedule patient appointments and prepare daily appointment logs
• Retrieve and assemble medical charts and ensure accuracy in documentation
• Interview patients to collect and update demographic and insurance information
• Determine sliding fee scale eligibility based on income documentation
• Process patient payments and reconcile daily receipts and encounter forms
• Submit and maintain records for insurance claims
• Maintain confidentiality of all patient information
• Assist with mail distribution and reception area upkeep
• Perform additional duties as assigned

• High school diploma or GED required
• Completion of Medical Office Assistant program or equivalent experience preferred
• Minimum 1 year of medical office or customer service experience preferred
• Strong public relations and communication skills
• Knowledge of medical terminology, CPT and ICD-9 coding, and insurance billing
• Proficient with multi-line phones, computers, and office equipment

Full-time | Monday–Friday | Day shift | $15.00–$17.00 per hour

• Health, dental, and vision insurance
• Life insurance
• Paid time off
• 401(k) with matching
• Retirement plan