Relationship Banker - Branch Manager

Overview

To be responsible for the overall management of the branch and its personnel and operations in a manner that maximizes growth and profitability through effective sales, service, and lending activities.

• Lead the branch’s efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans.
• Conduct sales calls and customer meetings.
• Take and process loan applications, interview applicants, clear exceptions and past dues, and manage loan portfolio.
• Ensure marketing materials and personnel in the branch comply with current regulations and policies.
• Steer branch and personnel toward superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses.
• Conduct productive branch meetings/huddles with effective communication and emphasis on business development, market share, and profitability.
• Interview prospective employees.
• Mentor, train, coach, and manage branch personnel for day-to-day activities and their individual growth/improvement.
• Manage scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting, and other typical management duties.
• Potentially participate in visible community roles in civic and service organizations.
• Perform additional duties as assigned.

• Four-year college education or equivalent banking experience.
• Three (3) years platform banking experience – OR – Minimum of five (5) years proven and progressive experience in one or more of the following areas:
• Banking experience (credit, treasury management, etc.)
• Business development
• Related financial services experience
• Highly developed supervisory experience or Trustmark’s Development Associate training.
• Ability to meet sales goals in a retail environment.
• Basic computer skills and the ability to learn internal technology systems.
• Strong interpersonal and communication skills (both verbal and written).
• Time management skills.
• Exceptional customer service abilities.
• Extensive understanding of Retail Banking products and services, along with a working knowledge of other lines of business.
• May require registration with the National Mortgage Licensing System and Registry (NMLS).
• Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing computer screens.
• Proven experience in managing a loan portfolio preferred.

Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing computer screens.

This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete, or modify any of these responsibilities at any time during employment.