Franchise Manager

Join to apply for the Franchise Manager role at TWO MEN AND A TRUCK®

Pay: $50,000-$60,000 annually + quarterly bonuses and more!

Launch your career with TWO MEN AND A TRUCK® and discover the opportunities for growth or movement to other franchises. At TWO MEN AND A TRUCK® your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system!

• Oversees customer service department and drives sales team to achieve monthly goals
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Performs In Home Consultations as needed
• Determines staffing requirements, interviews, hires and trains new employees, or oversees these processes
• Responsible for employee accountability and adherence to franchise and system standards and policies
• Directs employee scheduling and dispatch of movers and drivers
• Responsible for employee development and corrective action programs
• Coordinates and directs the fleet maintenance and equipment inventory programs
• Ensures compliance with all DOT regulations and FMCSA guidelines
• Handles customer concerns and oversees damage resolution process
• Responsible for being the “on-call” emergency contact outside of normal business hours
• Participates in regular training and development programs offered through STICK MEN UNIVERSITY® to further the knowledge of the system
• Actively participates in community, industry, or other relevant marketing events

• A minimum of 3 years of business, management, or other relevant experience is required
• Proven track record in sales, with a minimum of 2 years of experience
• Excellent oral and written comprehension and communication skills
• Excellent organizational and time management skills
• Demonstrated ability to lead by example to motivate, develop, and direct people
• Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
• Strong decision-making ability
• Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values
• Must be proficient with the following Microsoft applications:
  Excel, Word, Outlook

• Competitive salary and quarterly bonus structure
• Comprehensive health, dental, vision, and life insurance
• 401(k) plan with employer match
• Paid time off and holidays
• Ongoing training and development opportunities

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Mobile, Alabama. The employer at this location is SWS Investments & Holdings, Inc.

Referrals increase your chances of interviewing at TWO MEN AND A TRUCK® by 2x.

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