Strategic Resource Planner - Customer Engagement
Listed on 2026-10-11
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Business
Data Analyst
Getlink is seeking a Long-Range Planner to forecast customer demand and develop resource plans across Customer Engagement Hub channels. You will balance operational needs with employee well-being, ensuring staffing aligns with service levels and KPIs.
Key responsibilities include forecasting volumes, planning multi-skilled resource deployment, and collaborating with Training and Finance to ensure timely, accurate reporting. Proficiency with Zendesk, SAP, E-Connection and TAR is advantageous.
Step into the Strategic Resource Planner - Customer Engagement role at Getlink in Folkestone, England, United Kingdom and grow with us.
The position is based in Folkestone, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 60.000 - 78.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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