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Customer Service Rep Customer Success Mgr./ CSM

Member Services Champion: Customer Experience

Job in Folkestone, Kent County, CT19, England, UK
Listing for: Description This
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A major UK building society is seeking a Customer Representative in Folkestone. This vital role involves supporting customers through various channels, including in-person, phone, and online. Responsibilities include processing transactions and guiding members on digital services. Candidates should demonstrate strong customer service skills, digital literacy, and a genuine desire to help others. Nationwide offers extensive training to ensure success in this versatile position, aiming to create a positive impact for its customers.
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