L&H Data & Process Specialist

Are you passionate about shaping how data, processes and operating framework come together to drive business impact? Join us in shaping the Life & Health Re Operational Architecture team as key enabler to drive end-to-end operational excellence across L&H Re.

As a Data & Process Specialist, you will be playing a key role in shaping and strengthening the L&H business architecture. This role has a strong focus on enabling end-to-end clarity, consistency, and measurable business impact. You will contribute to building a robust architectural foundation for how we manage value journeys and processes, govern decision‑making, and leverage data to deliver L&H business priorities.

• Contribute to the implementation, application and continuous enhancement of operating and governance frameworks across data, process and broader business architecture, ensuring alignment with the L&H business and operating vision and translating concepts into practical outcomes
• Ensure close alignment across architectural principles to embed a robust business architecture within end-to-end L&H operations.
  Contribute to various business architecture artifacts
  , including capability maps, value journeys, operating model views and ownership structures.
• Partner closely with L&H business stakeholders and IT to strengthen ownership and accountability – contribute to definition of ownership across capabilities, processes, data, and metrics by gathering inputs, mapping responsibilities, and highlighting inconsistencies to ensure effective applications
• Lead selective data initiatives such as the data issue workstream, data quality monitoring capabilities enhancement, robust access rights management, and training and awareness campaigns to promote data governance frameworks
• Establish and uphold capability and process management disciplines
  , including value journey prioritisation, process mapping, modelling and analysis as well as standardized documentation practices and standards
• Analyse end-to-end value journeys to identify gaps in processes, data, ownership, and handoffs and document insights to support decision‑making and prioritisation

The Data and Operational Excellence team is a dynamic group of specialists dedicated to driving improvement in the end-to-end operational effectiveness of L&H Re across global markets. We champion data‑driven decision making and process optimization to support our business growth. Working here means joining a collaborative environment where your expertise directly contributes to the foundation of our data‑driven decision making and operational strategy.

You are a self‑starter who thrives in a dynamic and evolving team environment. You can connect the dots across functions and topics, and effectively influence stakeholders across the organisation. You take a pragmatic approach by balancing framework design and bringing frameworks to life and delivering tangible business impact.

• Strong expertise in business architecture, data and/or process management with experience in developing business architecture frameworks or artifacts (e.g. capability maps, value streams/value journeys, operating and ownership models).
• Background in Life & Health (re)-insurance preferred
• Able to connect process, data and metric insights across frameworks with a structured and end-to-end mindset
• Ability to translate and implement architectural practices in line with business needs and impact
• Proven ability to work effectively with business stakeholders and IT, building strong relationships and support alignment
• Experience in project management and change management a plus
• Work effectively in an evolving environment where roles, frameworks, and priorities are still being shaped
• Curiosity and willingness to learn across multiple domains (process, data, governance) and build a holistic understanding of how L&H operates.

For Folkestone, the base salary range for this position is between GBP 40,000 and GBP 60,000 for a full‑time role.

• the requirements, scope, complexity and responsibilities of the role
• the applicant's own profile including…