Information Governance Manager; Hybrid

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of its employees and isproud to offer flexible work arrangements.

This position works in a hybrid capacity.

Under the general direction of the Manager, responsible for the development, implementation, governance, monitoring, and continual improvement of the ISO's Information Governance Program. Serves as the subject matter expert responsible for information lifecycle management, retention governance, legal hold support, defensible disposition, and enterprise information inventory management. Partners across Compliance, Legal, Information Technology, Information Security, Communications, and directly supports business units to ensure information governance requirements are incorporated into enterprise processes, repositories, and technology initiatives.

Provides strategic leadership, stakeholder coordination, governance oversight, reporting, and continuous improvement recommendations to support the evolving information governance needs of the ISO. Leads information governance program modernization efforts and serves as the primary liaison for business initiatives requiring cross-functional coordination and enterprise engagement from an Information Governance perspective.

What You Will Be Doing:

Information Governance Program Leadership - Responsible for administering and providing leadership and oversight for the ISO’s Information Governance Program. Serves as the primary subject matter expert for information lifecycle management, records retention, legal holds, defensible disposition, and related governance practices. Establishes program priorities and strategic roadmaps in partnership with business, Legal, Technology, and other key stakeholders to address evolving organizational and technology needs.

Develops and maintains program performance measures, management reporting, and dashboards to evaluate program effectiveness, monitor risks and issues, assess resource needs, and support strategic decision-making. Identifies improvement opportunities and escalates significant risks, issues, dependencies, and constraints as appropriate. Provides guidance, training, and consultation to Records Coordinators, management, and business stakeholders. Coordinates the activities of the Information Governance Committee and Oversight Committee to promote effective governance, accountability, and compliance.

Records Retention, Information Inventory, and Disposition - Oversees governance activities for the ISO’s records retention schedule, enterprise information inventory, disposition program, and related information lifecycle requirements. Owns and maintains the enterprise information…