Project Manager Eurofins Environment Testing Northern California Air Toxics Folsom CA

Job Description

Eurofins Environment Testing is looking for Project Manager in our Folsom location to provide client services.

The Project Manager is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM role fosters and develops client relationships in support of the laboratory mission.

• Review project in LIMS.
• Create and configure project.
• Add project notes (special reporting, invoicing instructions, etc.).
• Review project documentation (permits, SOW, QAPP, purchase/task orders).
• Upload all project documents to the central repository.
• Manage purchase orders, task orders, contracts, and change order requests.
• Verify that lab compound lists and limits meet project requirements.
• Add project-specific limits/lists to LIMS.
• Assign deliverables and delivery routes.
• Communicate project details to operations.
• Initiate project kickoff call with client and staff as needed.
• Engage workshare labs, service centers, or non-Eurofins ET locations.
• Work with operations to ensure adequate capacity.
• Provide updates to operations on upcoming work.
• Maintain familiarity with state and national program requirements.
• Create bottle orders.
• Schedule courier or field sampler when needed.
• Confirm subcontract labs are approved and properly set up as vendors (for new and existing work).
• Initiate approval process for subcontract labs not on the approved list.
• Generate subcontract paperwork.
• Create requisitions in accounting software for subcontracting work.
• Verify lab certifications and limits meet project requirements.
• Confirm EDD format availability for new quotes; submit helpdesk ticket if a new format is required.
• Provide client support documents as needed (contact lists, bottle tables, preservation tables, etc.).

• Communicates any issues to clients for duration of project
• Manages incoming work for Rush and short hold samples
• Reviews log-in
• Resolves log-in issues with client
• Informs client of any log-in issues
• Sets samples to “available” after review
• Sends client sample receipt confirmation

• Understand client-specific reporting requirements
• Review job list daily and manage due dates
• Notify clients of any expected delays prior to the due date
• Confirm data anomalies with operations (e.g., filtered > dissolved, deviations from historicals)
• Review reports and EDDs before submission
• Confirm correct report format and EDD format
• Issue final reports by client due dates
• Issue final data packages
• Complete state reporting forms and submissions
• Prepare DMRs

• Sets up delivery routes
• Reviews final invoice before issuing to client
• Generate credit/debit memos as needed
• Submit credit/debit memos for approval and send approved versions to the client when applicable
• Submit revised invoices when corrections are required
• Follow up with clients to confirm accurate invoicing
• Work with collections on A/R follow-up
• Conduct regular reviews of A/R status

• Work with CSM to communicate lab capabilities to the client
• Submit new client review requests
• Confirm sales assignments with the Business Development Manager and Account Executives
• Receive new quote requests from clients
• Review client contract requirements with CSM, Lab Director, and others
• Review and submit purchase orders for approval
• Follow up on client terms and credit limits

• Conduct follow-up calls and client visits as needed
• Submit client complaints and participate in corrective actions and follow-up
• Communicate client issues/complaints to sales
• Follow up on client requests, including technical support
• Use internal resources to resolve client needs efficiently
• Maintain familiarity with company capabilities and key contacts
• Forward opportunities and leads to sales
• Forecast upcoming work

• Initiate QAPP review with operations, QA, and subcontract labs as needed
• Request technical support from operations (special requests, method development,…