Principal Customer Integration Lead; CIL
Listed on 2025-12-20
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Engineering
Systems Engineer, Technical Support -
IT/Tech
Systems Engineer, Technical Support
Overview
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
The Customer Integration Lead (CIL) is a technical and customer-facing role within the CETL organization. This position focuses on enabling multi-functional collaboration, supporting technical engagement with external customers, and streamlining internal execution to address customer challenges efficiently. The role requires working-level technical expertise in HBM systems and products, understanding of customer and competitor landscapes, and the ability to coordinate across engineering teams to deliver timely solutions.
Responsibilities- Technical Support
- Technical expertise on HBM systems, product architecture, manufacturing steps, and integration schemes.
- Analyze customer requirements and competitor strategies to support product and solution decisions.
- Customer Engagement
- Act as a liaison between internal engineering teams and external customers for technical discussions and critical issues.
- Support quarterly customer interlocks and technical reviews with clear documentation and follow-up actions.
- Operational Execution
- Implement CETL communication protocols and governance processes at the working level.
- Track and report progress on customer work and internal achievements.
- Relationship Management
- Build positive relationships with internal collaborators (engineering, manufacturing, product teams) and external partners/customers.
- Governance & Reporting
- Provide timely updates to the CIL Director on key issues, resolutions, and business impact.
- Travel
- Occasional domestic and international travel to support customer engagements and technical workshops.
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
- 5+ years in semiconductor product engineering, system integration, or customer support roles.
- Solid understanding of HBM technology, manufacturing steps, and integration schemes.
- Strong communication and problem-solving skills.
- Ability to thrive in a fast-paced, multi-functional environment.
The US base salary range that Micron Technology estimates it could pay for this full-time position is: $ - $ a year. Additional compensation may include benefits, bonuses and equity. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations.
Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Additional InformationTo learn about your right to work, please visit For assistance with the application process and/or reasonable accommodations, contact Micron’s People Organization at or (select option #3). Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
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