Guest Services​/Cashier; Part-Time

At Nor Cal Aquarium and Wildlife Adventures, we are passionate about providing our guests with unforgettable experiences while fostering a fun and educational environment for all. We are currently seeking a dedicated Guest Services/Cashier to join our team and help create a welcoming atmosphere for our visitors.

• Part-time position.
• Must be able to work Saturday and Sunday.

• Provide friendly, efficient, and personalized service to all guests.
• Promote and sell memberships, premium animal interactions, gift shop products, birthday parties, and other services.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Assist with daily operational tasks, such as inventory checks, cleaning, and special events, as needed.
• Process cash and card transactions accurately and efficiently.
• Maintain a clean and organized cashier area, ensuring products are stocked and displayed.
• Handle customer concerns with patience and empathy, striving for the best possible resolution.
• Meet or exceed sales goals and performance targets.
• Help in-store visual merchandising and displays to enhance product visibility.
• Maintain a clean and safe work environment by following all safety guidelines and store policies.
• Participate in team meetings and training sessions to improve product knowledge and sales techniques.

• Previous experience in customer service, sales, or retail is required.
• High school diploma or equivalent; additional education or retail experience is a plus.
• A friendly and approachable demeanor with a passion for creating memorable experiences for others.
• Strong communication skills and the ability to engage with a wide range of guests.
• Customer-focused with a passion for helping others.
• A proactive attitude with a focus on sales and upselling.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work well in a team environment and take initiative.
• Basic math skills for processing transactions and handling cash.
• Ability to stand for extended periods and lift merchandise as needed.
• Availability to work weekends, holidays, and flexible shifts.

• Work in a dynamic and fun environment surrounded by amazing wildlife!
• Competitive pay and opportunities for advancement.
• Employee discounts and perks.
• A chance to be part of a dedicated team that makes a positive impact on the community.

If you’re passionate about customer service and enjoy engaging with people, we’d love to hear from you!