Customer Service Representative Medical Equipment

S. without employment-based immigration sponsorship, now or in the future.

If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.
At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST
Answering inbound phone calls from customers related to billing inquiries
Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
Establishing and growing professional, positive relationships with Spectrum customers
Collaborating with management on customer issue escalations
We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. Education  :
High school diploma or equivalent
Schedule  :
Ability to work a variety of schedules including nights, weekends, and holidays
Language  :
Ability to read, write, speak and understand English

Experience  : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
Technical Skills  : MS Office, computer skills, typing
Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive  pay and benefits  package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us  Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.Watch

this video to learn more.
Grow Your Career Here  We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.