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Medical Equipment and Supply Specialist

Job in Fond du Lac, Fond du Lac County, Wisconsin, 54035, USA
Listing for: SSM Health
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Summary

Acts as a liaison between employees, providers, payers, customers, and other health care providers to obtain necessary documentation and process orders for medical equipment and supplies for the Medical Equipment and Supply Specialist role at SSM Health
.

Responsibilities
  • Obtains and interprets medical documentation, compares with insurance coverage criteria, and creates orders to provide medical equipment and supplies.
  • Verifies patient insurance eligibility/benefits and communicates financial responsibilities to patients, caregivers, and other health care providers.
  • Reviews, obtains, and logs appropriate medical documentation that supports the reimbursement of equipment/supplies.
  • Performs accurate data entry into operating system and processes orders for appropriate equipment/supplies to ensure delivery and correct billing.
  • Communicates with patients, employees, payers, caregivers, and other health care providers on status of orders.
  • Collects payments from patients for coinsurance, copays, and self‑pay items.
  • Obtains written orders and prior authorization for appropriate equipment/supplies.
  • Ensures compliance with Medicare, Medicaid and Accreditation Standards.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.
Qualifications
  • High School diploma/GED or 10 years of work experience.
  • Two years’ experience.
Physical Requirements
  • Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
  • Rare climbing.
Shift & Employment

Day Shift (United States of America)

Employee, 40 scheduled weekly hours

Benefits
  • Paid Parental Leave: eligible team members one week of paid parental leave for newborns or newly adopted children (pro‑rated based on FTE).
  • Flexible Payment Options: voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: upfront tuition coverage through Flex Path Funded for eligible team members.
EEO Statement

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.

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