Insurance Verifier - Patient Service Administrator

Nova Care Prosthetics & Orthotics is looking for an Insurance Verifier to join our team in Fond Du Lac, WI! This position will be the primary verifier for patient insurances, so knowledge of insurances and verifying benefits is a must. Additional duties include providing insurance data support to the Central Billing Office and local market, supporting special projects, using websites for verifications, and occasionally providing coverage in additional clinics as needed.

This position requires knowledge of health insurance, excellent customer service and organizational skills, and basic computer experience. The right candidate must have the ability to meet deadlines in a fast‑paced environment and have superior telephone and people skills.

Nova Care Prosthetics & Orthotics is a part of Select Medical Corporation's Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation, along with Prosthetics & Orthotics, with almost 1800 locations in 37 states, plus the District of Columbia. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost‑effective manner.

• Location:
  
  525 E Division, Fond du Lac, WI
• Type of Employment:
  Full Time
• Hours:
  
  Monday‑Friday, 8:30am‑5:00pm
• Salary: $18–$22 per hour (pending experience)

• Verify insurance eligibility.
• Communicate issues/problems with intakes to the Administrative Service Manager.
• Communicate any problems with insurance companies to Administrative Service Manager.
• Forward any updates, changes or additions of plans from insurance companies to Administrative Service Manager in a timely manner.
• Input insurance benefits into the comment screen within 24 hours of receiving, contingent upon all information being available and accurate in order to receive benefits.
• Ensure information put into the system is accurate according to information given, e.g. patient , group #, etc.
• Convey the need for pre‐certification or referral as soon as information is received from insurance company.
• Answer the phone for administrative offices in a timely and professional manner.
• Assure the completeness of all insurance information prior to a prospective patient’s admission.
• Provide patient insurance support to billing and collections staff.

• High School Diploma or equivalent.
• Insurance Verification experience.
• One or two years of related work experience preferred.

Seniority level:
Entry level |

Employment type:

Full‑time | Job function:
Marketing