Banquet Prep Cook-Hotel Retlaw, Fond Du Lac, WI

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Prep Cook for the Hotel Retlaw in Fond Du Lac, WI.

Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Prepare all food items according to standard recipes and as specified on guest check and
• following company and brand standards, to ensure consistency of product and achieve high
• guest satisfaction.
• Prepare daily requisitions for supplies and food items for production.
• Visually inspect, select, and use only food items of the highest standard in the preparation
• of all menu items.
• Check and control the proper storage of product and check portion control, to maintain
• qualify product.
• Keep all refrigeration, equipment, and storage and working areas in clean, working condition
• in order to comply with health department regulations.
• Good working knowledge of accepted standards of sanitation.
• Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc)
• Must have knowledge of food and beverage preparation and service.
• Promptly report all maintenance issues
• Properly receive and store food and other deliveries
• Consult with upper kitchen management on a daily basis as well as with other departments that
• are directly related to the Food & Beverage Department.
• Participate in long range planning.
• Participate, support and make recommendations for ongoing hotel programs with continues
• improvement in networking.
• Participate in physical inventories
• Guest Relations
• Be readily available/ approachable for all guests.
• Take proactive approaches when dealing with guest concerns. Follow property specific
• second effort and recovery plan.
• Extend professionalism and courtesy to guests at all times.
• Adhere to all applicable Company Standard Operating Procedures.
• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Respond positively to new ideas
• Openly accept critical/developmental feedback
• Maintain effective communication through the use of meetings, memorandums
• Be available to help other departments in emergency situations
  
  Perform other assignments as directed by supervisor.
• Adhere to all work rules, procedures and policies established by the company including, but not

limited to those contained in the associate handbook.

• Safety and Security Skills
• Properly handle and account for keys
• Be knowledgeable of policies regarding emergency procedures, lost and found items and

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

• Starting Hourly Rate at $15.00 per hour
• Medical/Dental/Vision
• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program