Site Manager Job Fond du Lac area,Wisconsin USA,Management

TRIGO Global Quality Solutions has an immediate opening for a Site Manager. This is a 1st shift position and the pay is $21.

Overall Purpose of a Site Manager

Ensure client overall satisfaction by addressing their needs quickly and effectively

Optimize site performance and efficiency

Organize & coordinate teams at site level to fulfill jobs/work orders, manage the site teams and ensure good social climate on the site/sites

Prepare sites and teams for Technical resource requirements

Support and contribute to the company Quality Policies & QMS

Responsible for managing performance to meet all customer required KPIs

May Report to

Either GM/Director of Operations/Regional Manager

Responsibilities of a Site Manager Client relationship & Business development

Be the face of TRIGO on the site(s), guaranteeing client satisfaction and building solid relationships, (incl. support to claim management)
Ensure clear and transparent communication to the client
Develop business with existing clients on farming, and upselling (support provided by Sales for the quotation preparation and/or negotiation)
Provide the sales teams with site information on new client opportunities and insight for the quotations
Monitor competition (services, prices, etc.) at the site level
Develop and maintain positive relationship with all 3rd party supplier representatives

Operations

Estimate job/mission costs as accurately as possible
Manage space allocation and maintain physical facility as required
Monitor the regions financials to ensure progress toward set organizational goals
Monitor regions contracts/missions for proper documentation/information
Provide quality inspection and auditing results with suggestions and council from the customer quality manager using measuring tools and record of data
Provide all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information
Ensure all operational management tools, and monitoring tools are up-to-date, with accurate information
Ensure compliance with established KPI’s
Implement continuous improvement to optimize services provided and site efficiency
Demonstrates commitment to reduce the risk of workplace accidents
Comply with local, customer and company Health & Safety legislation, laws, and policies
Mitigate nonconformance risk at site

Organization & management

Ensure staff availability and qualifications to perform the jobs
Develop, retain, and manage teams
Partner with recruiting to maintain proper levels of staff, considering turnover and new business
Motivate employees to perform job tasks that meet or exceed the customer and company expectations
Partner with Human Resources for counseling’s and disciplinary actions at site

Technical

Analyze technical requirements for customers jobs (existing or upcoming)
Identify technical resources when needed to anticipate and fully address client needsyl
Support development of technical expertise at the site level
Ability to read blueprints, automated measuring equipment, and factory flow as required

Other

Knowledge, skills, abilities Hard skills

Full proficiency in local language
Proficiency in English
Computer skills – Microsoft Office (basic Microsoft Excel and PowerPoint proficiency) and Outlook
Work Instruction Writing
Communication (written and verbal to customers and employees), organizational, interpersonal, and time management skills
Attention to detail and job diligence
Proven ability to manage projects to successful completion
Other Industry specific software experience preferred, but not required
Ability to travel as required (up to approx. 50%)

Values & attitudes Global team spirit

Excellence

Customer focus

Initiative

Work experience

Education background


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