Store Manager, Restaurant Manager

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You are applying for a job with a locally owned franchisee of the Dairy Queen system. We strive to create positive memories for all our fans, so we are looking for positive, energetic management with exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience.

Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking to take on a fun and rewarding new challenge, join our team!

• Enthusiastically greet and welcome fans to the Dairy Queen brand, strive to exceed fan expectations and deliver fan first service through timely and quality service.
• Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls.
• Ensure that all systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success.
• React to issues impacting the restaurant's profit & loss to optimize sales and profit.
• Engage in hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards.
• Be a willing team leader and maintain a cooperative, harmonious working relationship with team members.

• Minimum 1-3 years of restaurant leadership experience; previous quick service restaurant experience preferred.
• High School diploma or equivalent.
• Proven track record of effectively managing COGS and labor.
• Knowledge and application of safe food handling practices.
• Must be Serv Safe certifiable or attained after hiring.
• Work well under pressure while maintaining a great attitude.
• Comfortable standing for entire shift and able to lift 40 pounds.
• Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
• Exhibit good manners, proper personal hygiene, and promptness.

• Mid-Senior level

• Full-time

• Management, General Business, and Management

• Online Audio and Video Media, Venture Capital and Private Equity Principals, and Staffing and Recruiting

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