Cart Runner II

Fond du Lac

Full-Time

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join our Festival Foods team as a Full-Time Cart Runner!

Job Title:
Cart Runner II (Full Time)

Reports to:
Guest Services Manager

As a Cart Runner at Festival Foods, you'll play a vital role in delivering exceptional service by assisting guests with parcel pick-up and ensuring carts are readily available. Whether rain or shine, your dedication to maintaining a welcoming and safe environment sets the stage for an outstanding shopping experience.

What You’ll Do
:
As a Cart Attendant II at Festival Foods, your responsibilities will include:

• Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Deliver Outstanding Experiences
  :
  Provide prompt, friendly service to all guests by maintaining a welcoming environment and ensuring carts are readily available.
• Maintain Product Knowledge
  :
  Assist guests by offering accurate information about product locations, reinforcing our guest-first culture.
• Safeguard Company Assets
  :
  Ensure proper collection of shopping carts from the parking lot and surrounding areas, regardless of weather conditions.
• Perform Parcel Pickup
  :
  Promptly assist guests with parcel pick-up services, making their shopping experience seamless.
• Ensure Quality
  :
  Meet our quality and quantity expectations, ensuring 100% coverage by 10 am and 5 pm daily.
• Honor Commitments
  :
  Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team
  :
  Other duties as assigned.

What We’re Looking For
:
To succeed as a Festival Foods Cart Runner II, you should have:

• Attention to Detail: You take pride in efficiently bagging items while ensuring products are handled with care and integrity.

• Strong Communication
  
  Skills:
  
  You enjoy communicating with guests and team members, ensuring clear and friendly interactions.

• Accuracy and Organization: Reading, counting, and writing accurately.

• Adaptability and Technical
  
  Skills:
  
  You’re ready to learn and operate the equipment needed to perform your role effectively.

Physical Demands and Work Environment
:

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push up to 50 lbs on a regular basis. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.

• Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions

Work Schedule
:

The Cart Runner II is a position with a schedule that may include mornings, afternoons, evenings, weekends, and holidays.

This role offers an excellent opportunity to make a difference in our guests' shopping experience by providing efficient and…