On-Site IT Support Analyst - Forest , Iowa

Job description

ProvideITsupporttoon-siteemployeesandresources.

Gatherclientandprobleminformation,troubleshootandresolvewhenpossible,orescalatequicklyandaccuratelywhenappropriate.

• Provideoperationalsupporttoon-siteequipmentrelatedtoclient
  
  Desktops,Handheld,Laptops,ProcessPC's,NetPC's,Servers,associatedOS(NT,Windows) and software,printers,tetherednetwork
  
  Switches,Routers,Firewalls,Phonesystemsanduntethered Wirelessaccesspoints.
• Gather/Captureclientandprobleminformation
• Makeuseoftechnicalskills,knowledgedatabaseandotherITresourcestoresolveproblemsandescalateproblemsappropriately
• Assistsenduserswithhardwareandsoftwareissuesbyfieldingtelephonecalls,email communication,helpdesktickets,diagnosingproblemsandperformingtroubleshootingactivities.
  
  Documents,tracksandmonitorstheproblemtofacilitateatimelyresolution.
  
  Reliesonestablishedguidelinesandinstructionstoperformdailyjobfunctions.
  
  Applicantmusthaveexperiencesupporting Outlook,Windows,Word,Excelandotherdesktopapplications.
  
  Worksunderimmediatesupervision.

• 2+yearsofrelatedITexperience
• 3yearsofWorkexperience
• Previous Customer Serviceworkaplus .
• StrongIT/Technical aptitude
• ITdegreeorcertificateaplus
• CompTIACertificationaplus

Rate Range:$26-$29/H Rwithfullbenefits

As a On-Site IT Support Analyst
- Forest City, Iowa, you will play an important part at LCI-Lawinger Consulting in Forest City, IA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the On-Site IT Support Analyst
- Forest City, Iowa role in the description above.

We appreciate your interest in this position.

Join LCI-Lawinger Consulting and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the On-Site IT Support Analyst
- Forest City, Iowa role at LCI-Lawinger Consulting, based in Forest City, IA, United States.