Quality Leader Job Forest City area,North Carolina USA,Quality Assurance

Org Marketing Statement

Parker Hannifin is a Fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at or @parkerhannifin.

Org Marketing Statement

Responsibilities Are you ready to shape a brighter future?

In Motion Systems Group and Hydraulic Valve Systems Division, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, we help our customers solve their most complex engineering challenges by living our purpose: enabling engineering breakthroughs that lead to a better tomorrow.

We believe that our team members are our key assets and that a diverse workforce is a driving force to bring our purpose to life. We foster a culture where every team member feels safe, included and empowered.

We all belong, we all matter, and we all make a difference.

We have an exciting opening for a Quality Leader in Forest City, NC. This position supports the operations of the location by overseeing day-to-day quality operations, supervising quality personnel, and ensuring products/processes meet internal standards and customer/regulatory requirements. This role translates quality policies into executable shop floor and operational activities, drives corrective actions, and promotes a culture of continuous improvement.

Your Main Responsibilities

QMS Ownership and Compliance

Owns and drives adherence to Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within the site.
Execute and sustain the site QMS (e.g., ISO 9001 or applicable standards), including internal audits, document control, training, and management review inputs.
Ensure effective corrective and preventive action (CAPA) processes with timely closure and verification of effectiveness.
Maintain audit readiness, coordinate responses to internal, customer, and third-party assessments.

Manufacturing Quality Leadership

Lead the site quality inspectors/technicians in daily execution across one or more value streams (inspection, testing, nonconformance management, MRB support).
Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls.
Monitor and improve key metrics (e.g., FPY, scrap, rework, customer complaints, cost of quality) with clear action plans.

Structured Problem Solving & Risk Reduction

Facilitate root cause analysis using tools such as A3, 8D, 5-Why, and Fishbone; deploy solutions to prevent recurrence.
Maintain and improve PFMEAs and Control Plans; support SPC and process capability analysis where applicable.
Oversee MSA/gage R&R for critical measurements and ensure calibration compliance.

Cross-Functional Collaboration and Customer/Supplier Interface

Partner with Operations, Engineering, and Supply Chain to resolve quality issues, support NPI/ECN changes, and improve process capability.
May oversee performance of suppliers/service providers, including incoming quality, SCARs, and supplier containment activities.
Interact with customers on quality topics (e.g., complaints, containment status, corrective actions, and verification of effectiveness).

People Leadership and Development

Enforce safe work practices and procedures
Lead, coach, and develop quality inspectors/technicians; manage staffing, priorities, and training to build capability.
Promote a culture of continuous improvement, problem solving, and…