Quality Specialist - Product Introduction

About your role

About You

You are naturally curious and enjoy understanding how things work. You ask questions, look beyond the obvious, and use data and structured problem-solving techniques to get to the root of issues. You'll bring experience from a food or beverage manufacturing environment and have a strong quality mindset. You're comfortable working independently, taking ownership of projects, and building relationships across different functions.

Whether you're launching a new product, introducing new packaging, or managing process changes, you stay organised, adaptable, and focused on delivering high standards. You enjoy working in a fast-paced environment where priorities can change, and you're confident communicating with stakeholders at all levels of the business.

At Suntory, quality and food safety are at the heart of everything we do. As our NPI Quality Specialist, you'll play a key role in ensuring the successful introduction of new products, packaging innovations, and process changes across our Coleford manufacturing site. Working closely with teams across Quality, R&D, Supply Chain, Manufacturing, Engineering and external suppliers, you'll help ensure new launches meet the highest quality and food safety standards from concept through to production.

You'll also support the continuous improvement of our Quality & Food Safety systems, using data, risk assessment and root cause analysis to drive performance and prevent issues before they happen.

• Lead quality and food safety activities for new product, packaging and process introductions
• Coordinate quality requirements across cross-functional project teams
• Conduct risk assessments, validations and verification activities for new launches
• Analyse quality data, investigate issues and drive corrective and preventative actions
• Support continuous improvement initiatives across the site
• Collaborate with internal teams and external suppliers to ensure quality standards are consistently met
• Provide guidance and training on quality and food safety requirements
• Monitor quality performance metrics and identify opportunities for improvement
• Support compliance with food safety, quality and regulatory standards

At Suntory, you'll have the opportunity to shape the future of some of the world's most loved beverage brands while working in a collaborative and supportive environment. You'll be part of a business that values curiosity, continuous improvement and personal development. We'll give you the freedom to bring your ideas, challenge the status quo and make a real impact from day one.

You'll also join a company committed to helping people grow their careers while creating drinks that consumers love.

• Degree qualified in Food Science, Engineering, Quality Management or a related discipline
• Experience with in the food or beverage manufacturing industry
• Experience working within Quality Assurance, Food Safety or a related technical function
• Knowledge of quality management systems and food safety standards such as HACCP, FSSC 22000, GMP or ISO
• Strong analytical skills with experience using data to identify trends and solve problems
• Experience conducting investigations, root cause analysis and implementing corrective actions
• Excellent communication, project management and stakeholder management skills
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Strong sense of ownership, accountability and attention to detail

• Experience supporting New Product Introduction (NPI) projects
• Knowledge of packaging development or liquid/product formulation introductions
• Change management experience
• Continuous Improvement, Lean Manufacturing or TPM experience
• Experience working with SAP or other quality management systems

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe.

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or…