Senior Maintenance Engineer

Ocado Group is a UK‑based company that is one of the world's largest dedicated online grocery retailers. We also operate our own grocery and general merchandise retail businesses under  We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform (OSP), which drives our highly automated, multi‑million‑dollar Customer Fulfillment Centers (CFCs). In our CFCs — together with proprietary software applications — we operate a world‑class online grocery business that automates the single pick of products, ready for your online delivery via our local partner Kroger.

The Senior Maintenance Engineer will report directly to the respective shift‑assigned Engineering Team Manager. The position will undertake reactive and planned engineering maintenance activities and improvement works at the Customer Fulfillment Center (CFC) on mechanical handling equipment (MHE) such as conveyor networks, lifts, cranes, belts, etc.

• Reacting to MHE breakdowns (both mechanical and electrical), locating the fault, analysing the issue and completing the fix in a timely manner to keep operation downtime to a minimum.
• Keeping accurate records such as work activities, tasks carried out, parts used through stores, etc.
• Aligning priorities and monitoring KPIs that support the Customer’s optimized service for its end customer/clients.
• Working closely with the Customer's Inbound, Pick, Dispatch areas, and other support teams on a daily basis to ensure direction of labour, and planned engineering activities to fully support Ocado’s assets and the Customer’s daily operational goals.
• Maintaining priorities and mentoring for the assigned Maintenance Engineers.
• Performing assembly and sub‑assembly repairs by following written work instructions, blueprints and schematics.
• Collaborating with other departments to increase machine reliability on existing and new equipment, diagnose equipment breakdowns and action repairs ensuring direction of labour and planned engineering activities fully support the operation.
• Attending meetings as required, analysing data and finding solutions to improve equipment performance whilst ensuring safe working practice and full communications are maintained at all times.
• Being involved in projects within the business to develop an effective engineering installation and commissioning.
• Completing quality inspections to ensure work is completed to a safe standard.

• An Associate’s or Vocational degree in an electrical or mechanical related discipline or advanced training with a minimum of five years experience.
• A minimum of five years of direct experience in the mechanical or electrical field.
• Strong electrical experience preferable within an FMCG environment.
• Knowledge/experience working with controls, analysing faults and providing solutions.
• Experience with both reactive and preventative maintenance.
• Strong organisation and communication skills, and the ability to work in a multi‑disciplined team of varying levels of technical experience.
• Comfortable working at heights using a variety of access equipment.
• Good technical ability relating to automation hardware and software.
• Sound analytical skills with an eye for detail; good problem‑solving ability and a practical approach.
• Experience working with computerized maintenance management systems.
• Numerate and PC literate, including G‑Suite and MS Office programmes.

401(k) plan with 100% match up to 5% of earnings;
Paid vacation and sick days; 10 paid public holidays;
Medical, dental and vision insurance;
Medical and dependent care;
Flexible Spending Accounts;
Health Reimbursement Account;
Company contribution of 50% of annual deductible;
Company‑paid life insurance;
Short‑ and long‑term disability insurance;
Employee Assistance Program.

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.