Operations Quality Supervisor - 1st Shift

1st Shift, Monday - Friday, 8:00am - 5:00pm

We’re seeking an Operations Supervisor, who can bring out the best in his/her team.

• Ensure efficient daily operations of the warehouse through team supervision, training and coaching to improve performance
• Supervisor must be available 24 hours to cover all shifts. ( Associates and Supervisors will call you for assistance ) Responsibilities are spread over 3 shifts.
• Supervise site audit processes, including receiving, put away, picking, export and ad hoc auditing
• Monitor work quality to consistently deliver exceptional customer service
• Report audit results, maintain any required reports
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 5S program
• Maintain a clean environment at all times
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans

At a minimum, you’ll need:

• 2 years of relevant work experience
• To meet government and federal law program requirements which requires U.S. citizen status
• Active Secret Level Security Clearance issued by the U.S. State Department
• Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends. Must be available 24 hours to cover all shifts and receive calls for assistance

• Bachelor's degree in Logistics or related field
• 2 years of managerial/supervisory experience
• Experience in quality assurance, regulatory compliance
• 2 years of export shipment/ITAR/Classified knowledge experience
• Hazmat and Dangerous Goods certification or ability to attain associated certifications
• Bilingual English/Spanish
• Experience in an AS9100 or ISO environment
• Warehousing or Third-Party Logistics (3PL) experience

• Lift objects of various shapes, sizes and weights
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Handle or manage tools or equipment
• Tolerate hot or cold warehouse environments

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer.

We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Review GXO's candidate privacy statement here.