Order & Customer Success Specialist
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support
TRAK Group in Forest Park, Ohio is seeking a dedicated Customer Service Representative to manage daily customer interactions, review contracts, enter and acknowledge orders in the ERP system, and ensure a seamless customer experience.
The ideal candidate will have strong communication, critical thinking, time management, and multitasking abilities, with ERP experience;
Epicor is a plus; at least five years in customer service or related roles.
We are looking to fill the Order & Customer Success Specialist position at TRAK Group in Forest Park, OH, United States.
Join TRAK Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Order & Customer Success Specialist role at TRAK Group, based in Forest Park, OH, United States.
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