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Job Description & How to Apply Below
Job Description
About the Role
As a Technical Advisor within our Centre of Excellence (COE 6 - Amphion Controls), you will act as a key escalation point for complex technical challenges, supporting both internal teams and global customers. This role plays a critical part in ensuring continuity of expert knowledge, maintaining high-quality remote diagnostics, and supporting the growing installed base of drilling systems.
You will work in a high-impact, fast-paced environment where analytical thinking, technical depth, and collaboration are essential to success.
About the Company
NOV is a leading provider of technology, equipment, and services to the global oil and gas industry. With a long history of innovation, NOV supports customers in improving efficiency, safety, and environmental performance across drilling, completion, and production operations.
As part of our global network, you will collaborate with multidisciplinary teams delivering advanced engineering solutions worldwide.
What We Offer
Opportunity to work on advanced drilling technologies and complex technical challenges
Exposure to global projects and cross-functional collaboration
Structured onboarding program with dedicated buddy support
Access to internal training and knowledge-sharing platforms
Possibility for internal mobility across a global organization
Collaborative and supportive team environment focused on continuous improvement
Key Responsibilities
Core Responsibilities:
Provide advanced technical support and act as escalation point for complex issues related to Amphion control systems
Perform in-depth technical analysis, troubleshooting, and root cause investigations
Support global technical teams and customers with remote diagnostics and issue resolution
Analyze product performance trends and contribute to continuous improvement initiatives
Collaborate with engineering teams on design improvements and reliability enhancements
Prepare technical reports, recommendations, and documentation
Additional Responsibilities:
Support training and competency development of technical teams
Contribute to product feedback loops and performance evaluations
Coordinate with internal and external stakeholders to resolve critical issues
Participate in customer meetings and provide expert technical guidance
Ensure compliance with company standards, quality systems, and HSE policies
Qualifications & Skills
Essential
Qualifications:
Technical diploma or equivalent experience in electrical engineering or related field
Proven experience in technical support, field service, field engineering, or similar roles
Strong ability to read and interpret electrical, mechanical, and technical documentation
Proven experience in troubleshooting, technical analysis, and report writing
Ability to handle complex, multi-disciplinary technical challenges
Experience working in global or cross-functional environments
Desired
Qualifications:
Experience with drilling systems (Amphion preferred, PLC knowledge acceptable)
Familiarity with NOV systems, tools, or product lines
Exposure to product reliability, diagnostics, or failure analysis
Knowledge of enterprise systems (e.g., Oracle, Glovia or similar)
Soft Skills
Strong analytical and problem-solving mindset
Excellent communication skills with the ability to explain complex technical topics
Proactive and solution-oriented approach
Ability to prioritise and work effectively in a high-pressure environment
Collaborative mindset with strong stakeholder management skills
Strong organisational and reporting capabilities
Why Join Us?
Join our Global Family:
We offer an inspiring place to work with great opportunities to develop your skills and collaborate with some of the brightest minds in the industry. You will be part of a professional and supportive environment where teamwork, innovation, and continuous improvement are at the core of everything we do.
At NOV, you will contribute to technologies that power the world-while building a meaningful and future-oriented career.
Join our Global Family
At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:
Health & Wellbeing
Private Medical Insurance
Employee Assistance Programme (EAP)
Finance & Protection
Pension Plan
Income Protection
Life Assurance
Personal Accident Coverage
Flexible Benefits (via salary sacrifice options for you and your family)
Dental Insurance
Healthcare Cash Plan
Partner Life Assurance
Critical Illness Cover
Retail Vouchers
Gym Membership
Cycle to Work Scheme
Travel Insurance
About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the…
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